Privacy Policy

2. What Information We Collect

When you use our website or book a course, we may collect:

• • Your name
  • Email address
  • Phone number
  • Billing details
  • Pregnancy-related information (such as your due date, if you choose to share it)
  • Any information you provide through contact forms

We only collect the information we need to deliver our services effectively.

3. How We Use Your Information

We use your information to:

• • Process and manage your booking
  • Contact you about your course (including arranging 1-to-1 sessions)
  • Provide relevant information about your sessions
  • Respond to enquiries
  • Improve our services and website

We will never sell your personal data to third parties.

4. Legal Basis for Processing

Under UK data protection law, we rely on the following lawful bases:

• • Contract – to provide the services you’ve booked
  • Legitimate interests – to manage and improve our business
  • Consent – where you choose to provide optional information

5. Sharing Your Information

We only share your data when necessary, for example with:

• • Payment providers (e.g. to process transactions)
  • Website and booking system providers
  • Email or communication tools

All third parties are required to keep your information secure and only use it for the intended purpose.

6. How We Store Your Data

We take reasonable steps to keep your personal data secure and protect it from unauthorised access, loss, or misuse.

Your information is stored securely through our website and trusted third-party systems.

7. How Long We Keep Your Data

We only keep your personal data for as long as necessary to:

• • Deliver our services
  • Meet legal, accounting, or reporting requirements

After this, your data will be securely deleted.

8. Your Rights

You have the right to:

• • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent where applicable

To exercise any of these rights, please contact us via the website or at info@surreybirthclub.com.

9. Cookies

Our website may use cookies to improve your browsing experience and help us understand how the site is used.

You can control or disable cookies through your browser settings.

10. Third-Party Services

Our website may use trusted third-party tools (such as booking systems or payment providers).  These services may process your data in accordance with their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time.  The latest version will always be available on our website.